We know when it comes to your health it's important to ensure that the products you are taking are safe for you and align with your dietary requirements and choices. We have put together a list of our most asked questions to help inform you. If you can't find the answer you're looking for please send us a quick message HERE or connect with us on Instagram or Facebook and our qualified team of experts will get back to you. 

1. What Amazonia products can I take if I am pregnant? 

We recommend our Raw Gentle Digest for those trying, expecting or feeding, our Raw Nutrients Vitamin C is now also pregnancy safe.

We recommend that you avoid the below list of products if you're pregnant: 

- Raw Protein Slim & Tone (all flavours)
- Raw Nutrients Greens
- Raw Probiotics Biotic Ferment
- Raw Nutrients Women's Multi
- RawFIT range (all products)

2. Are your collagen products plant-based? 

No, unfortunately no collagen supplements can be derived from plants only. Therefore, our source is marine based, which we believe to be the most sustainable option. 

3. Are your products certified Halal? 

No.

4. Are your products gluten free? 

Yes, all Amazonia products are gluten free.

5. Can I cook with protein powder? 

When protein is heated it denatures (the structure of the proteins begins to breakdown into amino acids), a process that occurs in the body after protein is ingested anyway. Heating our protein powders will not compromise the nutritional quality of the product. In our experience we find plant-based proteins are more friendly to cook with. 

6. How much caffeine is in the Acai Energy and On-The-Go products? 

Our Acai Energy contains only 6.6mg of caffeine for every 100g, compared to an average cup of coffee this is approximately 5% **according to FSANZ.

7. Is your packaging recyclable? 

Unfortunately they aren't recyclable as there is a lining in the inside that is necessary for it to be food grade and to protect the nutritional components of the powders. The paper tubes however are made from 100% recycled material and are BPA free. Our canisters can also be re-used or up-cycled. We are currently working hard to develop sustainable packaging solutions for the near future. 

8. Where does Amazonia source its ingredients from? 

Amazonia sources its ingredients locally and from around the world, depending on where the ingredient is natively grown. Our Raw Proteins are made from Organic Golden Pea Protein grown in Alberta, Canada, and Organic Brown Rice Protein grown in Northern China. These regions are where the highest quality, nutrient-rich form of these ingredients can be found. To ensure our customers receive nothing but the best, we do not accept any ingredients that do not meet our high level of quality standards. All raw material ingredients are produced in food safety-approved facilities and undergo stringent testing.

Our Raw Proteins are also Australian Certified Organic (excluding Raw Protein Collagen Plus). To gain this accreditation, the ACO traces each and every ingredient back to the source to ensure it has been grown, harvested and processed in a way that complies with the ACO standards. This means our products are heavy metal tested and free from any synthetic chemicals, pesticides, fertilisers and GMOs.

9. Are your products heavy metal tested?

All of Amazonia's Raw Proteins are heavy metal tested to ensure they meet the safety, quality, and regulatory standards. Our products are Australian Certified Organic (ACO), which is a highly reputable and stringent certification. It's important to note that almost all foods naturally contain trace amounts of lead and other metals due to environmental factors. However, through rigorous testing and sourcing practices, we aim to minimise these trace levels and ensure our products remain well within safe consumption limits.

We take great care to ensure our ingredients are pure, safe, and free from synthetic chemicals, pesticides, and GMOs.

If you'd like further information on this, including tables and specific Australian regulatory standards we're happy to provide in more detail via out customer care team [email protected]

10. Are your proteins suitable for people with IBS or sensitive stomachs?

We completely understand how important it is to choose the right products when managing IBS.

Yes, our protein powders are certified Low FODMAP, making them a great choice for individuals with IBS or those sensitive with sensitive stomachs. This means that our formula is specifically designed to be gentle on the digestive system and free from ingredients that could trigger discomfort.

We always recommend checking with your healthcare provider to ensure it’s the right fit for your individual needs, but rest assured that our protein is formulated with your gut health in mind.